Returns

30 Days to Return

We hope you adore your Kate Maree jewellery. If you're not satisfied, we'll gladly provide a full refund or exchange. Just return the item within 30 days of delivery.

Gifts purchased from December 1st onward can be exchanged until January 31st.

Please Note:
- All items returned must be unworn and undamaged in the original packaging.
- We do not accept exchanges or returns on bespoke/made-to-order items, or pieces that have been resized or altered.
- Exchanges are possible if the item is available.
- Kate Maree cannot refund delivery cost or any international tax or duties paid on non-faulty exchanged items.
- Once an item has been exchanged for a new size or item, it cannot undergo further exchanges.

To start your exchange/return process please email info@katemaree.org

The item is your responsibility until it reaches us therefore we cannot accept responsibility for any items lost or stolen in transit. Any item returned after the stated time period will only be refunded at our discretion.

Warranty Returns

All Kate Maree items come with a manufacturer's warranty of 12 months. In the unlikely event of any manufacturing fault within the specified warranty period, we will promptly repair your item at no cost. Proof of purchase is required.

Any items that require repair after this period we suggest you take your local jeweller to repair.

Manufacturing faults do not include general wear and tear or customer damage – this includes:

- Rings that have been bent out of shape.
- Chipped, cracked or broken gemstones or pearls.
- Broken chains.